Frequently Asked Questions

To purchase a vehicle, browse our listings and find the vehicle that suits your needs. Click on the listing to view full details, then use the "Contact Seller" button to get in touch with the seller directly. You can arrange viewings, negotiate prices, and complete the purchase through direct communication with the seller. HK Commercial Vehicles is a marketplace, so inspections and checks are arranged directly between buyer and seller.

Yes, we strongly recommend inspecting any vehicle before purchase. Contact the seller to arrange a viewing at a convenient time and location. We also recommend bringing a qualified mechanic to inspect the vehicle thoroughly, especially for commercial vehicles that will be used for business purposes.

Click the "Sell" button in the header and fill out the listing form with your vehicle's details, including manufacturer, model, year, mileage, price, and condition. Upload clear photos of your vehicle from multiple angles. Once submitted, your listing will be reviewed and published within 24 hours and stays active for 30 days with a renewal reminder.

Basic listings are free for up to 30 days. We offer premium listing options with enhanced visibility and additional features for a small fee. Premium listings appear at the top of search results and include featured badges to attract more buyers.

Payment arrangements are made directly between buyers and sellers. Common methods in Hong Kong include bank transfers, Faster Payment System (FPS), and cashier's orders. Avoid transferring funds before seeing and inspecting the vehicle, and keep receipts for all payments.

No, HK Commercial Vehicles does not process payments. All transactions are conducted directly between buyers and sellers. We recommend meeting in person, inspecting the vehicle, and completing the transaction through secure banking channels.

You'll need the vehicle registration document (logbook), valid insurance, proof of identity, and proof of address. The seller should provide the vehicle's service history, Certificate of Roadworthiness (COR) if applicable, and any warranty documentation. Confirm you hold the correct licence class for the vehicle and consider obtaining a vehicle history report.

Both buyer and seller must visit the Transport Department Licensing Office together with the vehicle registration document, HKID cards, and proof of third-party insurance. Complete Form TD 71 (Application for Transfer of Vehicle Registration) and pay the transfer fee. The process typically takes 1-2 hours.

You can reach our customer support team by email at contact@hkcv.pages.dev or by phone at +852 1234 5678 during business hours (Monday-Friday, 9am-6pm). We typically respond to inquiries within 24 hours. For urgent matters, please call our support line.

Yes, we take data security seriously. All personal information is encrypted and stored securely. We comply with Hong Kong's Personal Data (Privacy) Ordinance and never share your information with third parties without your consent. Your contact details are only visible to verified users when you're actively engaged in a transaction.